GoResponse Telephone Answering Service Staff

The benefits of virtual receptionists

At times of peak demand, the strain on your reception services might be too much for your corporate organisation to handle. Transferring calls and putting them through to the right person can take more time than you think, and if calls get backlogged the reputation of your business might suffer, not to mention the loss of time your organisation may see.

If you are overwhelmed with calls at times of high demand, you could use a virtual receptionist to help out. A virtual receptionist will be able to direct client calls to the right person, take a message when someone is not in their office and even handle initial customer enquiries.

Some virtual receptionist services can even be briefed to handle certain clients in a certain way and can supply them with designated information pertinent to your business.

The benefits of hiring a virtual receptionist include:

• Reduced costs to the company at times of high demand
• Customer satisfaction
• Guarantees that no potential leads are lost
• Easy to implement
• Full 24/7 telephone answering available

Because of the benefits above and their ease of use, it’s easy to see why virtual receptionist services have become so popular over the last few years.

award winning