Testimonials

Here are a sample of comments recently provided by some of our clients-

"We have been using GoResponse to handle calls responding to our media campaigns for around six months and have been delighted with the service. We moved to GoResponse from another provider that we had used for a number of years and had not realised how much better the service could be. In hindsight if we had adopted GoResponse earlier we would have had many further years of improved customer experience and a better return on our investment.

Thank you"
National Sales Manager
Major Stairlift Provider - October 2009

" We have used GoResponse for over a year and they have dealt with our calls efficiently, promptly and professionally. Whenever we need a change to our call routing or require information to be passed on to our customers, they will always respond very quickly to accomodate needs. We would not hesitate to recommend them."
ISP - May 2009

" We have been in partnership with Go Response for over 2 year's now and despite the numerous changes to scripts, mostly at very short notice, the customer services team always manage to be more than ready for the deadline. They are now our preferred supplier and we look forward to working with them for a number of year's to come."
Fulfilment Company, May 2009

" Go Response and their services has been the perfect solution for our mail-order business. It has enabled the office to continue functioning outside office hours and allowed us the freedom to go to meetings or trips away. Knowing that orders, messages and brochure requests are being taken when we are not here or on the phone is fantastic. We have been using Go Response for over two years now and will continue to do so."
Children's Nightwear, May 2009

"GoResponse have been an absolute God-send to our company. Our clients regularly comment on how pleased they are that they can always speak to helpful and informative staff; even when my key staff are in meetings. We could not have functioned nearly as effectively without the support of GoResponse - thanks for your help!"
IT Support, April 2009

" GoResponse is a tremendous asset to this small business. It gives us more freedom, more flexibility and more control. We feel confident that calls will be answered efficiently and professionally, giving us more confidence to stay on a call and/or leave the office unmanned. Instant text messaging following phone calls also means we can choose who to ring back and when. Several clients and friends have commented on how impressed they have been by my new members of staff who now answer the phone! And this again helps in projecting a larger but still personal impression of our business. Long may this continue"
Research Company - November 2008

" We have been very happy with the services offered by Go Response. They have worked hard to create a call service that is in keeping with the style of our business. It has given me the flexibility to pursue my work in the knowledge that I am not going to miss telephone orders. Problem solving has been prompt and at all times the company has been easy to deal with, and is prepared to alter things at short notice."
E-commerce Childrens Wear Company - September 2008

" Since launching our company in November 2004 we have found Go Response to be efficient and are happy with their speedy service and pricing structure. We have every intention of staying with them as our call centre."
IT Support and Consultancy - August 2008

" We are delighted with the service given by Go Response. We have had very positive feedback from our customers who are impressed by the efficiency of our reception and the promptness of our subsequent response all of which is due to your excellent message system."
Consultancy - July 2008

" We have used GoResponse for two years and find their service to be impeccable, with polite and efficient staff. Many people have expressed surprise at the size of our business after speaking to the call centre staff. The business does what it says on the tin, and I commend it to you"
Telecoms Company - July 2008

" The service is great, feedback from my clients is that the response is always professional and very much perceived part of the Rock Factory's organisation."
Design Agency - July 2008

" We at Sure would like to thank you for all your help and support over the last year. We have been very pleased with the service that we have received. This has helped us grow as a company and has allowed us to increase our turnover from £247,000 to just over £500,000 (half a million pounds), we are also expanding and moving to larger offices. We look forward to continuing our relationship with your company over the next year."
Telecommunications Company - June 2008

" We have found the service offered by Go Response extremely useful in the early stages of our business to ensure that enquiries are received in a consistent manner. The callers believe that they are talking to one of our employees."
Garden Office Building Supplier - May 2008

" The English Democrats have found the Go Response telephone Answering Service, both cost effective and efficient.I would not hesitate in recommending to any Company or Organisation."
Political Party - May 2008

" I have now been using Goresponse for a number of months and am delighted with your service. I no longer have to worry about missing calls from what could be important Clients. I wish I had discovered your service earlier"
Surveyors - May 2005

" We have found that the service provided by Go Response has been exceptional. With Go response handling our over flow calls we are not missing a call or possible lead. They go through the script with you stage by stage to make sure that every call is tailored to your needs. "
IT Consultancy - April 2008

" After numerous complaints about delays in answering and 'ignorant receptionists', 12 months ago we switched our service provider to GoResponse and complaints have dried up - the service is as invisible as it aims to be."
Marketing Research Company - March 2008