GoResponse Telephone Answering Service Staff

Property rental and management query answering

Call and email response management is becoming increasingly important in the property market where customers are starting to expect someone to answer their calls 24/7.

With everyone’s lives becoming increasingly busy, companies need to offer their services at times outside of the normal working day. To do this however can be quite costly if you have to keep the office open or if you have to employ extra staff to cope with this needed demand, which may not yet cover the cost of hiring another individual.

If you use a telephone answering service they will be able to handle your out of hours calls for you. So if you have a property rental or sales company, the telephone answering staff will be able to take calls from customers regarding the viewing of properties, the availability of properties and answer questions posed to them about properties.

Telephone answering services can also work really well if you have a property maintenance company and your clients need to get in touch with you 24/7. You may not be able to answer the phone on every occasion, but one of the trained call centre operatives will. They will be able to take a message and then either contact you directly or send an email to your account so you know who has called and at what time.

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