GoResponse Telephone Answering Service Staff

Keep in touch with a virtual PA

Woman on laptopThe internet has allowed a plethora of roles to be outsourced, and for many, utilising a virtual personal assistant (PA) is the way forward. However, with these employees not actually in the office, it can be hard to keep in touch with individuals on a constant basis. Luckily, there are several steps executives can take to resolve this issue.

When working with a virtual PA, it is essential not only to stay in contact but also to communicate using different methods. A great way to ensure that everyone is on the same page is to hold a virtual meeting using Skype and webcams. This allows an organised and effective meeting to be held without the need for people to leave the house.

On a one-to-one basis, it’s not as hard to lose contact, but for executives with teams of PAs, it can be easy to lose track of individual workers. Updates and newsletters can be a fun and informative way to tackle communication, and they can be filled not only with success and metric goals but also personal information such as human interest stories or even recipes. To make newsletters even more intimate, video updates can be very successful in adding the extra “human touch”.

Finally, for new staff, it is worthwhile to invest in a virtual conference room where PAs can work alongside more experienced members of the team in a digital setting. This allows questions to be asked and skills to be developed without having to ask employees to come to a physical office.

award winning