"What a great help to my business. I didn't realise what a drain on resource fielding the phone calls was until we employed GoResponse!"
- David Galvin, Papa Johns

Retail, Mail Order & E-commerce

Give Your Business The Competitive Edge

Driving up sales in a fiercely competitive market place demands the best possible performance across all sales channels. Maximising your revenue and delivering the best possible customer experience is both an art and a science: So choosing a partner who will proactively work with you to produce the best possible results is essential.
GoResponse has over 10 years’ experience providing specialist call response management for the retail sales sector; from high street and “clicks and mortar” retailers and to mail order online only operations, our solutions stand out from the rest.
Whatever your need, GoResponse is able to provide a tailor made solution, just for you. Solutions that are currently provided to clients include:
  • Sales Order Lines – handling initial enquiries, promoting up sells or special offers and payment processing so the sale is closed on the call
  • Customer Services – from simple stock or delivery enquiries, through to complete complaint handling and issue resolution
  • Media/Main Channel Response – increase your marketing ROI by ensuring that all response is captured and revenue maximised

Benefits:

  • Lower operating costs through outsourcing peaks in demand
  • Back office systems integration means joined up client support across your organisation & GoResponse
  • Meet your customers’ expectations every time

To find out more, call 0800 043 0443 or contact us by email or or feel free to chat with us online.

Award winning