"What a great help to my business. I didn't realise what a drain on resource fielding the phone calls was until we employed GoResponse!"
- David Galvin, Papa Johns

Recruitment & HR

Getting the job done

Seamless communication between clients, candidates and staff presents real challenges for agencies – in the modern business world you need to be contactable 24 hours a day, 365 days a year. Unified communications between HR departments and staff across multiple sites, and for lone workers late at night can be costly and inefficient when fulfilled solely in-house. Add in sickness, seasonality and campaigns and the issues just get more complex.

GoResponse has over 10 years’ experience providing specialist call & email response management for businesses across the Recruitment & HR sector. By integrating with your systems, we can ensure that information flows seamlessly between your organisation and your clients or staff. Just some of the solutions that have been tailored specifically for clients include:

For Agencies

  • Media & Advertising Response – Taking the headache away from responding to recruitment campaigns. You can even have hot prospects connected to your expert staff, saving time and money
  • Corporate Reception Services – Make life simpler and free up more time for yourself with expert virtual receptionists and PAs
  • Overflow Call Handling – picking up your calls during your peaks periods and out of hours

For HR Departments

We have a specialist HR & Absence Management solution, which when combined with our Emergency Response package can cover all of the below:

  • Absence Logging & Management Service – ensure all staff absences are treated equally & fairly and reduce absence by up to 30%. Obtain early warning on absence due to employment conditions
  • Lone Worker monitoring and escalation – when things go wrong you need a real person to respond rather than an automated system. Ensure that your duty of care obligations are not only fulfilled but exceeded
  • Employee information lines – when large scale changes or emergency situations arise, communicating with your staff and clients is absolutely essential. Staff information lines have been set up in short timescales and information updated in real time around the clock

Benefits:

  • Reduce costs through outsourcing peaks in demand
  • Maximise marketing ROI with robust main channel response
  • Reduce absenteeism by up to 30%
  • Guaranteed capture of critical information
To find out more, call 0800 043 0443 or contact us by email or feel free to chat online.
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