Outsourced Call Centre Services
"GoResponse offer the ideal services for my growing business. They answer the calls allowing me to focus on new leads and in-country operations."
- Ian Ford, China Journeys

Media

Managing your reputation and raising your profile

With a wide range of innovative multi-channel solutions, extensive experience and a results oriented culture, we have everything you need when you’re looking for a customer service partner. Whether it’s handling your call overflow, responding to a campaign or managing your social media presence, we have extensive customer management experience for companies of all sizes.

Why Choose GoResponse?
Here’s three simple reasons you can feel confident to choose GoResponse:

  • Extensive Experience – There’s no medium that we haven’t had extensive experience of creating innovative solutions. From broadcast media and print to digital marketing and viral campaigns; you can benefit from our ability to draw from years of knowledge
  • A Partnership Approach – Rather than pay you lip service and churn out the same solutions, understanding your end result is our key and we’ll and seek to provide added value every step of the way
  • Best Of Breed Technology – Continuous investment in systems ensure that you’ll have access to features that you wouldn’t find elsewhere. This includes on-demand information about your campaigns, advanced analytics and real time monitoring of your campaign results

Whatever your need, GoResponse is able to provide a tailor made solution, just for you. Solutions that are currently provided to clients include:

  • Information Request Lines – handling initial enquiries and providing information. Information pack request details can also be captured, or enquirers can be provided with HTML email and/or PDF document delivery direct whilst on the call
  • Media & Advertising Response – maximise your marketing ROI by ensuring robust media response and capturing every single lead and response channel
  • Sales Order Lines – Convert campaign response into revenue, including the promotion of up sells or special offers. Payments processed during the call so the sale is closed at point of enquiry
  • Internet Enquiry Management – Enhance visitors’ online experience with expert Internet enquiry management
  • Social Media Management – dealing with customer enquiries and complaints online in real time, and elevating sales opportunities to you
To find out more, call 0800 043 0443 or contact us by email or or feel free to chat with us online.
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