"GoResponse offer the ideal services for my growing business. They answer the calls allowing me to focus on new leads and in-country operations."
- Ian Ford, China Journeys

Events & Ticketing

Handling all aspects of sales and customer service

Whether you’re hosting a small niche events or are arranging a world tour for an internationally renowned act; GoResponse has the experienced staff and leading technology to handle your ticket sales and your post sales customer service.

Our Ticket Sales and Event Management options contain solutions to meet your requirements, including:

  • Ticket Sales – Handle multiple ticket types and seating locations, in multiple venues around the world. Payments taken by credit card at time of the call
  • Merchandise Up Sell – Present special offers on artist merchandise or travel and accommodation packages to purchasers
  • Special Needs – GoResponse’s extensive experience means that fans with special needs can be expertly catered for
  • Deliver Added Value Campaigns – Special campaigns have been devised to maximise revenue from the events and provide fans with added value
  • Post Sales Customer Service – Expect the unexpected! From postal strikes to short notice withdrawal of venues or acts; the unexpected can provide intense requirement on your staff. Through email and telephone support, purchasers’ expectations can be managed intelligently

By choosing GoResponse, you can benefit from:

  • Real Time Stats – See how your campaign is performing in real time from the comfort of your own desk. You’ll be in control and fully informed from the moment your campaigns go live
  • Experienced Agents – The agents handling your calls are experienced staff who are passionate about delivering the right results for our clients
  • Results Driven Account Management – Your dedicated account manager is results driven and will work with you to evolve the service to provide maximum benefit

When you’re considering a call handling partner we recognise that you’re looking for:

  • Capacity – the ability to handle calls intelligently, even during peaks in demand
  • Timely Response – keeping call answer times and abandon rates to a minimum
  • Powerful Analytics – clear insights into overall performance, lead generation sources and the quality of the leads generated
  • Integration – The ability for the call centre to integrate with your own systems to provide a seamless transfer of your leads or sales information.

To find out more, call 0800 043 0443 or contact us by email or or feel free to chat with us online.

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