GoResponse Telephone Answering Service Staff

Indian call centres may not be stereotypical

Television has given us a picture of what call centres look like.  Often we think they are filled with youngsters who are not very fluent in English and frustrate our clientele.  Yet, this is not what all call centres are about.  Rather than getting stuck in the stereotypical image of a call centre, consider that there are many choices out there.  A location in Bangalore, for example, offers a place with numerous desks covered in models of molars, x-rays on computer screens, and much more as part of a healthcare group call centre.  The point is that you should not focus on what you think you know about telephone answering services.

You have call centres in South Africa, Thailand, the Philippines, China, India and the UK to choose from.  Some places have better English speakers than others and that can be important to your business.  Additionally, if you want to keep your consumers happy you might want to look in the UK for affordable contact centres, as this could help bring in more business, as your customers will know that you have employed a local workforce.  Given that there are plenty of solutions when it comes to outsourcing, such as virtual offices, telephone answering services, cold calling centres and much more, you can find what your business needs whether you provide a service or product to local residents or the world.  If you find a solution that makes consumers happy you are on the right track, rather than just trying to make a little more profit.

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