GoResponse Telephone Answering Service Staff

India clearing up misconceptions

The movie The Best Exotic Marigold Hotel touches on a subject relating to the negativity many people feel about outsourcing. India has been a hub for outsourcing and one of the misconceptions this wonderful film has helped to eliminate is that it shows that many of those working in the call centres actually have university degrees. These workers aspire to be more than sales individuals or telephone answering service personnel, of course, but many hired for the call centres are university graduates. India has roughly 350,000 call centre agents. This is a small portion of the 1.2 billion people in India.
Actually in terms of size, the Philippines employs more call centre agents than India. If you have a business and are in need of telephone answering services to help you with sales calls, questions, and troubleshooting you might want to examine both markets to see what option is more affordable and the one that has the best employees for the job. The Philippines has recently talked a lot about their English speakers who have a colonial accent over Indian personnel with heavy accents. Despite that, many employed in the call centres in India have improved skills because the market demands it. For India to continue to offer telephone answering services they must make improvements that companies will want.
For you and your UK-based business it means many choices for you to examine. You can start a contract with confidence that you will have the best solution for your business needs when it comes to telephone answering services.

"GoResponse places a real emphasis on career progression, which is why our staff stay here much longer than industry average."

India clearing up misconceptions

The movie The Best Exotic Marigold Hotel touches on a subject relating to the negativity many people feel about outsourcing. India has been a hub for outsourcing and one of the misconceptions this wonderful film has helped to eliminate is that it shows that many of those working in the call centres actually have university degrees. These workers aspire to be more than sales individuals or telephone answering service personnel, of course, but many hired for the call centres are university graduates. India has roughly 350,000 call centre agents. This is a small portion of the 1.2 billion people in India.

Actually in terms of size, the Philippines employs more call centre agents than India. If you have a business and are in need of telephone answering services to help you with sales calls, questions, and troubleshooting you might want to examine both markets to see what option is more affordable and the one that has the best employees for the job. The Philippines has recently talked a lot about their English speakers who have a colonial accent over Indian personnel with heavy accents. Despite that, many employed in the call centres in India have improved skills because the market demands it. For India to continue to offer telephone answering services they must make improvements that companies will want.

For you and your UK-based business it means many choices for you to examine. You can start a contract with confidence that you will have the best solution for your business needs when it comes to telephone answering services.

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