GoResponse Telephone Answering Service Staff

Get your company into the market place

If you own a small business or are starting a new company, it is of paramount importance that your clients can get the information they need quickly and efficiently. You may have a website design underway and may already have a range of different goods you are going to sell. These can be displayed on the website, but sometimes buyers also want an easy to access catalogue of your products.

Having catalogues and brochures available for clients to browse is a great way to further your business aspirations. They are much more likely to buy a product if they have a catalogue sitting in front of them than having to visit a website and choose between different products and competitors online. There are also still 17% of the population in the UK who have yet to use the internet and may never do so. So targeting all your efforts online will alienate these potential customers.

If you have a telephone answering service in place that can take the details of a customer who requests a catalogue or a brochure, you can be safe in the knowledge that they will receive the item at their stated address and will be dealt with in a courteous and professional manner.

Using a telephone answering service can save you money and time, as you won’t have to employ a person to handle customer enquires and there will be someone available to answer the phone any time a customer may call.

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