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| Call Centres To Help Fans Buy World Cup Tickets |
Wednesday 17 February 2010 |
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| "FIFA and the Local Organising Committee have opened a call centre to assist South Africans with challenges in applying for tickets for the 2010 World Cup.
In addition, there is also an international call centre for people from across the globe who want to be part of this historic soccer showdown from June 11 to July 11. |
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| Call Centre Job Increases In Preston |
Monday 15 February 2010 |
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| "Hundreds of workers are to flood into a Preston call centre from across the country as part of a huge reshuffle by telecoms giant Carphone Warehouse...
A combination of budget cuts set against increased demand for better services by citizens, will make call centres increasingly attractive to the sector, indicated the analysts... |
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| Public Sector Call Centre Sourcing To Increase |
Friday 12 February 2010 |
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| "Call centre outsourcing is set for significant growth in the public sector as organisations attempt to cut costs, according to analysts Ovum.
A combination of budget cuts set against increased demand for better services by citizens, will make call centres increasingly attractive to the sector, indicated the analysts... |
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| UK Staff Attrition Costs to Top £1Bn in 2010 |
Wednesday 10 February 2010 |
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| "The cost of staff attrition to the UK economy is likely to exceed £1 billion in 2010 and could be as high as £864 million in the first quarter, according to a new survey of large UK corporations from e-learning company Brightwave... |
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| MP Shocked By Call Centre Blow |
Sunday 02 August 2009 |
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| "Foyle MP Mark Durkan has said he is shocked by the scale of the job losses at a call centre in Londonderry... |
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| Swine Flu Call Centres Manned By Staff Who Advise On Debt Collectors |
Friday 24 July 2009 |
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| "According to an article by the Times Online, the new government call centres set up to manage the Swine Flu pandemic are being manned by staff who advise on debt collections, work for the Passport Office and handle calls for corporate customer services. Many workers have only received one day's dedicated training before taking calls from worried members of the public... |
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| DoH May Need To Find 17,500 Call Centre Staff |
Thursday 23 July 2009 |
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| "The Department of Health (DoH) could have to find up to 17,500 call centre staff by Friday (24 July) to man the swine flu hotline. Yesterday, the government confirmed the new National Pandemic Flu Service would go live by the end of the week and would be staffed by 1,500 call centre workers at any one time... |
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| Swine Flu Hits Orange Call Centre |
Wednesday 22 July 2009 |
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| "A cluster of swine flu cases has hit Plymouth's Orange call centre . Nine employees at the Plympton businesses have been told to stay at home after contracting the virus, a company spokesman said... |
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