GoResponse Telephone Answering Service Staff

Call handling: Media Advertising Response

Go Response’s call centre and telephone answering services offer a wealth of options. They range from a virtual PA, corporate reception services and diary managementto information request handling, 24 hour sales line and ticket hotlines to name but a few.

Today we’re going to focus on one of our specialised areas: Media Advertising Response.

Advertising can be a costly exercise and once you’ve made that investment you want to be sure you get the most out of it. Cue Go Response!

Whether you’ve opted for a multimedia campaign, interactive TV gaming or single channel advertising, you can be assured that with our media & advertising response service your ROI will be maximised.

At Go Response we offer a number of reasons why we are the low risk option, and should be your MAR partner. Let us complete your campaign with:

  • 24 hour service – ‘round the clock’ response means it’s easy to be there when potential clients call

  • Feel connected – you can view your campaign’s results in real time, so you know that you’re in control and can even make changes in real time

  • Hot leads redirected – using the qualification criteria that you provide, we can identify potential customers who are of special interest and redirect them to you through a different channel (e.g. put through directly to your sales team)

  • Accurate information gathering – potential customer information is captured accurately by using postcode look-up software and data cleaned ready for import into your systems

  • Clear feedback – trace not only conversions but also the reason potential customers did not convert. Providing a fuller analysis of your current campaign means planning the next campaign is easier and more productive

  • Multimedia response – now you can choose between a wide range of response methods including email, sms, fax & postal response coupons. We’re happy to process all responses to your campaigns.

For more information about this, or any of our service please contact us.

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