banner

Call Centre Blog

A new survey has revealed that 60 per cent of consumers believe that customer service

Read more

New research has shown that the use of webchat continues to grow, with call centres

Read more

In addition to keeping up-to-date with the latest software, it is essential for call centres

Read more

Call centres rely on their agents to give the best customer services possible. This isn’t

Read more

Capturing customer details is vital for call centres. This allows companies to build a client

Read more