GoResponse Telephone Answering Service Staff

Call Centre Revamp Delayed


Mobile phone operator Carphone Warehouse has suffered further delays to a multi-million pound revamp of it’s call centre in Preston.
The group said it was “very disappointed” at the month-long delay enforced by the city council’s planning committee this week as it looks to get more money out of the firm to pay for traffic improvements.

Currently, the firm has only committed to paying for a crossing outside the centre and stumping up £20,000 for alleygates.

Group property director Richard Collier said: “We are very disappointed that a further issue has been raised the day before Monday’s planning committee meeting.

“Given the £7m already invested in Tulketh Mill, the continued investment proposed and the additional jobs being created, we are surprised at the stance being taken.

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