GoResponse Telephone Answering Service Staff

Call Centre Job Increases In Preston

 

Hundreds of workers are to flood into a Preston call centre from across the country as part of a huge reshuffle by telecoms giant Carphone Warehouse.

TalkTalk, the group’s internet business, has confirmed it is moving its customer service teams from across the country into its centre at Tulketh Mill in Ashton, and a second site in Waterford in Ireland.

A TalkTalk spokesman confirmed the firm is in talks with workers over the changes brought about by the decision to split the internet business from the wider Carphone group.

But he refused to comment on the number of people affected by the changes.

He said: “We are committed to offering our customers the best possible experience and to do this we have streamlined processes, reduced duplication and developed centres of excellence.

 

 

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