GoResponse Telephone Answering Service Staff

Added Value For Product Recall Support

 

According to an article from the BBC website product recalls have increased four-fold in 7 years. Apart from the odd exception most never make the news, but what if that happened to your company?

GoResponse has handled many major product recalls; so much so we’ve now formalised this call centre┬áservice offering in order to bring you added value, benefits and flexibility.

Our clients tell us that to successfully handle their product recalls they require:

  • Quick implementation
  • Flexibility to adapt to fast changing circumstances
  • A wide range of services such as communications, mailings, logisitics, database and CRM solutions
  • The ability to handle rapidly expanding levels of enquiries
  • Seamless communication between themselves and GoResponse

GoResponse has the experience, insight and partnerships to make your product recall a success; whilst minimising brand degradation with solutions that are totally modular and fit around your changing requirements.

Some agency clients have a standby retainer in place to handle situations that receive national & international media coverage; enabling them to have a service in place within hours.

Glen Blow
Business Development Director
GoResponse Ltd

 

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