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Our clients are often kind enough to comment about the service they receive and also recommend us to their contacts. Please find below some comments from valued clients:
ISP and Bespoke Hosting Provider (June 2011)
We enjoy working with GoResponse, our business is growing and we are happy to firm our positions with this company :)
Bespoke Florists (June 2011)
Go response are a friendly and very professional team. They genuinely care about their clients and are very dedicated to providing a high quality service. There is definately a family atmosphere, which is conveyed in their approach to business. I would recommend them to anyone seeking a high level of customer care.
Medical Insurance Underwriter (June 2011)
Having used the services for years we recommend GoResponse as it is a great service at value for money. Thank you!
Furniture Suppliers to Healthcare Sector (June 2011)
My experience with Go Response has been a very positive one. From our first contact the service has been professional and seamless, providing us with peace of mind that business opportunities are not being missed. Our Account Manager keeps in regular contact and nothing is too much trouble. I have and will continue to recommend Go Response whenever a need arises.
New Channel Partner (June 2011)
All of us are very impressed with the service delivered by you and your team so far. Thank you. The experience is refreshing!
Mobile Hair & Beauty Business (June 2011)
Very professional! The Go Response name says it all! Very fast RESPONSE times. Every business needs this service!!
ATM Provider (June 2011)
I've been very pleased with the service I've received from GoResponse. Having had experience with an alternate out of hour’s service provider, GoResponse's dynamic and friendly approach both to our customers and our company is second to none. I'm looking forward to what the future of the partnership brings.
Corporate Consumer Information Management Company (May 2011)
We are very grateful to Go Response for their support particularly over the Christmas period where they have been flexible and willing to adapt to our irregular office hours.
Software Development Company for FS Businesses (May 2011)
The quality of the call handling service has always been excellent.
Major Stairlift Manufacturer and Supplier (Sept 2010)
We have been using GoResponse to handle calls responding to our media campaigns for around six months and have been delighted with the service. We moved to GoResponse from another provider that we had used for a number of years and had not realised how much better the service could be. In hindsight if we had adopted GoResponse earlier we would have had many further years of improved customer experience and a better return on our investment.
Internet Service Provider (July 2010)
"We have used GoResponse for over a year and they have dealt with our calls efficiently, promptly and professionally. Whenever we need a change to our call routing or require information to be passed on to our customers, they will always respond very quickly to accomodate needs. We would not hesitate to recommend them."
Fulfillment Company (July 2010)
"We have been in partnership with Go Response for over 2 years now and despite the numerous changes to scripts, mostly at very short notice, the customer services team always manage to be more than ready for the deadline. They are now our preferred supplier and we look forward to working with them for a number of year's to come."
Children's Nightwear E-tailer (Apr 2010)
"Go Response and their services has been the perfect solution for our mail-order business. It has enabled the office to continue functioning outside office hours and allowed us the freedom to go to meetings or trips away. Knowing that orders, messages and brochure requests are being taken when we are not here or on the phone is fantastic. We have been using Go Response for over two years now and will continue to do so."
IT Support Company (Mar 2010)
"GoResponse have been an absolute God-send to our company. Our clients regularly comment on how pleased they are that they can always speak to helpful and informative staff; even when my key staff are in meetings. We could not have functioned nearly as effectively without the support of GoResponse - thanks for your help!"
Research Company (Jan 2010)
"GoResponse is a tremendous asset to this small business. It gives us more freedom, more flexibility and more control. We feel confident that calls will be answered efficiently and professionally, giving us more confidence to stay on a call and/or leave the office unmanned. Instant text messaging following phone calls also means we can choose who to ring back and when. Several clients and friends have commented on how impressed they have been by my new members of staff who now answer the phone! And this again helps in projecting a larger but still personal impression of our business. Long may this continue"
Fashion E-tailer (Jan 2010)
"We have been very happy with the services offered by Go Response. They have worked hard to create a call service that is in keeping with the style of our business. It has given me the flexibility to pursue my work in the knowledge that I am not going to miss telephone orders. Problem solving has been prompt and at all times the company has been easy to deal with, and is prepared to alter things at short notice."
IT Consultancy (Nov 2009)
"Since launching our company in November 2004 we have found Go Response to be efficient and are happy with their speedy service and pricing structure. We have every intention of staying with them as our call centre."
Professional Services Consultancy (Nov 2009)
"We are delighted with the service given by Go Response. We have had very positive feedback from our customers who are impressed by the efficiency of our reception and the promptness of our subsequent response all of which is due to your excellent message system."
Telecoms Company
" We have used GoResponse for two years and find their service to be impeccable, with polite and efficient staff. Many people have expressed surprise at the size of our business after speaking to the call centre staff. The business does what it says on the tin, and I commend it to you"
Design Agency (Sep 2009)
"The service is great, feedback from my clients is that the response is always professional and very much perceived part of the Rock Factory's organisation."
Telecoms Company
"We would like to thank you for all your help and support over the last year. We have been very pleased with the service that we have received. This has helped us grow as a company and has allowed us to increase our turnover from £247,000 to just over £500,000 (half a million pounds), we are also expanding and moving to larger offices. We look forward to continuing our relationship with your company over the next year."
Building Supplies Retailer (Aug 2009)
" We have found the service offered by Go Response extremely useful in the early stages of our business to ensure that enquiries are received in a consistent manner. The callers believe that they are talking to one of our employees."
Politcal Party
"The English Democrats have found the Go Response telephone Answering Service, both cost effective and efficient.I would not hesitate in recommending to any Company or Organisation."
Property Surveyors Practice
" I have now been using Goresponse for a number of months and am delighted with your service. I no longer have to worry about missing calls from what could be important Clients. I wish I had discovered your service earlier"
Outsourced IT Support Company (Aug 2009)
"We have found that the service provided by Go Response has been exceptional. With Go response handling our over flow calls we are not missing a call or possible lead. They go through the script with you stage by stage to make sure that every call is tailored to your needs. "
Market Research Company
" After numerous complaints about delays in answering and 'ignorant receptionists', 12 months ago we switched our service provider to GoResponse and complaints have dried up - the service is as invisible as it aims to be."
You can benefit from a company that wishes to partner with clients, rather than just be "another supplier". Perhaps you'll be surprised by the passion for your business that you'll experience.
To find out more,
call 0800 043 0443 or
contact us by email
or feel free to
chat online.
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