When your reputation depends on choosing the right call centre partner, you can have peace of mind with GoResponse. With a wide range of innovative solutions, extensive experience and results oriented culture, we have everything you need.

GoResponse has over 5 years’ experience providing specialist call & email response management for every industry sector and company size.

Why Choose GoResponse?
Here's three simple reasons you can feel confident to choose GoResponse:

• Extensive Experience - There's no medium that we haven't had extensive experience of creating innovative solutions. From broadcast media and print to digital marketing and viral campaigns; you can benefit from our ability to draw from extensive experience.
• A Partnership Approach - Rather than pay you lip service and churn out the same solutions, understanding your end result is our key and we'll and seek to provide added value every step of the way.
• Best Of Breed Technology - Continuous investment in systems ensure that you'll have access to features that you wouldn't find elsewhere. This includes on-demand information about your campaigns, advanced analytics, real time monitoring of your campaign results.

Whatever your need, GoResponse is able to provide a tailor made solution, just for you. Solutions that are currently provided to clients include:

• Information Request Lines - handling initial enquiries and providing information. Information pack request details can also be captured, or enquirers can be provided with HTML email and/or PDF document delivery direct whilst on the call.
• Media & Advertising Response – maximise your marketing ROI by ensuring robust media response and capturing every single lead and response channel.
• Sales Order Lines – Convert campaign response into revenue, including the promotion of up sells or special offers. Payments processed during the call so the sale is closed at point of enquiry.
• Internet Enquiry Management - Enhance visitors' online experience with expert Internet enquiry management

By integrating with your systems, GoResponse can become part of the fabric of your operations, centralising information and giving you a 360 degree view of your communications.

Benefits:

• Lower operating costs through outsourcing peaks in demand
• Reduce fixed costs by outsourcing short term call or email campaign response
• Back office systems integration means joined up client support across your organisation & GoResponse
• Meet your customers’ expectations every time

Features:

• Efficient support request resolution
• Full 24x7 call/email response
• Real time reporting
• Simple to implement
• Specialist staff with extensive experience
• Solutions that evolve with your organisation

To find out more, call 0800 043 0443 or contact us by email or feel free to chat online.

> 24 Hour Option Available
> Expert Main Channel Response Handling
> Bespoke Solutions
> Real-Time MI & Analytics
> Full Integration With Your Systems