Goresponse
Number
Search
---
Home > Small Business Services > Services > Emergency Escalation Support Lines

Telephone Answering Services

Make the right connections

Emergency Escalation Support Lines
When you have complex SLA's to meet, or need to give a prized client that extra care, GoResponse is the right choice for your 24 hour call centre partner. You can benefit from a service that will deliver when the pressure's on.

You can trust GoResponse to handle anything from simple first line support for your clients, through to identifying levels of contract cover over multiple products in different territories around the world. With this completed, the correct resource will be located and contacted, exactly as your processes demand.
  • Full 24 hour service - means that you are assured continuous management of your support requests, day or night
  • Fully managed call out to your staff and contractors - whether you have a single member of staff or complex teams covering a wide of products/geographies; we will pass the support request to the right person - quickly.
  • Simple to implement - we offer a bespoke service that mimics the way you operate - you don't have to change the way you do business.
  • Integrate with your systems - as well as offering a "standalone" solution, we can integrate with your existing systems to ensure a seamless service.
  • Don't lose control - transparent reporting and realtime alerts keep you firmly in the driving seat
  • A service you can trust - you know that you'll be looked after at GoResponse. A member of the team that you can trust will be working with you from the start and into the future as your business needs change
Like to get started or find out more? Please call free on 0800 043 0443 or contact us by email or feel free to chat online.
At A Glance
> Full 24x7x365 Operation In The UK
> Tailor-Made Solutions For Your Needs
> Integrate With Your Systems If Required
> Experienced Staff
> Full Reporting & Audit Trail
Features & Price Guide
> Simple Set Up
> Set Up Fee From £295
> Monthly Service Fee £150
> Email & SMS delivery FREE

Call Costs
> Inbound Calls - 35p / 30 Second Call Unit
> Outbound Patch - 60p / min billed per sec
> Outgoing Call Escalation (by specialists) -
    £1 / min billed per sec
Did You Know?
We do more than emergencies?
> Brochure Or Information Request Lines
> Sales Order Lines
> Diary Management
> Overflow Or Out Of Hours Calls

Got A Question?

---
Copyright Goresponse Ltd 2010
1062 Cornforth Drive, Kent Science Park, Sittingbourne, ME9 8PX
Company No: 4892223 VAT No: 824 4093 39
































Corporate Services Home - Small Business Services Home - Contact Us - Awards


- For Corporate Clients -
Solutions For Corporate Vertical Markets - All Corporate Services - Corporate Reception Services - Main Channel Response
Corporate Sales Order Processing - Retail Network Support - Corporate Customer Care - Membership Service Lines
Internet Enquiry Management - Form Completion And Applicant Screening - Brochure And Information Request Lines
Corporate Reservations And Diary Management - Ticket Hotlines - Event Management
Market Research And Customer Services - Donation Lines - HR Recruitment And Absence Management
Corporate Helpdesk And Emergency Response Support - Email And SMS Response


People Partnership Passion - Technology - Tour - Real Time MI - FAQs

- For Small And Medium Sized Businesses -
Solutions For SME Vertical Markets - All SME Services - Message Taking Services - Call Overflow Or Out Of Hours Cover
Virtual Reception And PA Services - Sales Order Lines - Media And Advertising Response - Customer Services Lines
Ecommerce Customer Support Lines - Emergency Escalation And Support Lines - HR Support & Absence Management
Interactive Gaming Support - Brochure And Information Request Lines - Diary Management - SME Ticket Hotlines
SME Market Research And Customer Surveys - Email And SMS Response


People With Passion - What Our Clients Say - Tour - Prices - FAQs - Demo

search engine optimisation - XML - RSS