Ensuring seamless communication between many parties is crucial, especially when significant investments are being made and timescales are tight. Choose a partner who is flexible and has the ability to respond to a fast-moving environment.

GoResponse has over 5 years’ experience providing specialist call & email response management for businesses across the broad spectrum of Property Development & Support Services.

Whatever your need, GoResponse is able to provide a tailor made solution, just for you. Solutions that are currently provided to clients include:

For Agents:

• Corporate reception – ensure that all client calls reach your correct team member across multiple sites or out of the office.
• Property Sales Information – providing potential clients or investors with information from a real person at a time that suits them. Information pack request details can also be captured, or information can be provided with HTML email and/or PDF document delivery direct whilst on the call.
• Property Maintenance Support - providing the first point of contact for tenants in the event of an emergency or maintenance request arising; managing the issue and deploying the correct staff or subcontractors to resolve the problem.

For Developers:

• Media/Main Channel Response – maximise your marketing ROI with robust, value added media response. Take brochure requests and pass on to your fulfilment arm or send HTML emails or PDF brochures directly to the caller at the end of the call.

By integrating with your systems, GoResponse can become part of the fabric of your operations, centralising information and giving you a 360 degree view of your communications.

Benefits:

• Lower operating costs through outsourcing peaks in demand
• Reduce fixed costs by outsourcing short term call or email campaign response
• Back office systems integration means joined up client support across your organisation & GoResponse
• Meet your customers’ expectations every time

Features:

• Efficient support request resolution
• Full 24x7 call/email response
• Real time reporting
• Simple to implement
• Specialist staff with extensive experience
• Solutions that evolve with your organisation

To find out more, call 0800 043 0443 or contact us by email or feel free to chat online.

> 24 Hour Option Available
> Cost Savings & Improved Staff Efficiency
> Simplification Of Communications
> Real-Time MI & Analytics
> Full Integration With Your Systems