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Selecting a call handling partner who can consistently represent your organisation is often a challenging task. Choose the company who cares about your brand and understands the customer service experience that your clients expect.
GoResponse has over 5 years’ experience providing specialist call & email response management for a broad range of legal services companies.
Whatever your need, GoResponse is able to provide a tailor made solution, just for you. Solutions that are currently provided to clients include:
- Corporate reception – ensure that all client calls reach the correct person within your organisation, across multiple sites or when out of the office.
- Claims lines applicant screening – ensure that your marketing ROI is maximised with robust, value added media response. Applicants can be screened at the point of the initial call, allowing your qualified staff to deal only with those applicants meeting requirements that you specify.
By integrating with your systems, GoResponse can become part of the fabric of your operations, centralising information and giving you a 360 degree view of your communications.
Benefits:
- Lower operating costs through outsourcing peaks in demand
- Reduce fixed costs by outsourcing short term call or email campaign response
- Back office systems integration means joined up client support across your organisation & GoResponse
- Meet your customers’ expectations every time
Features:
- Efficient support request resolution
- Full 24x7 call/email response
- Real time reporting
- Simple to implement
- Specialist staff with extensive experience
- Solutions that evolve with your organisation
You can benefit from a company that wishes to partner with clients, rather than just be "another supplier". Perhaps you'll be surprised by the passion for your business that you'll experience.
To find out more,
call 0800 043 0443 or
contact us by email
or feel free to
chat online.
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