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Delivering brand consistency across all channels and all points of contact is a constant challenge. Your clients expect "premium treatment” long before they walk into your spa or centre.
GoResponse has over 5 years’ experience providing specialist call & email response management for the health and leisure market.
Whatever your need, GoResponse is able to provide a tailor made solution, just for you. Solutions that are currently provided to clients include:
- Brochure Request – handling initial enquiries and providing information and local branch location. Brochure request information can also be captured, or your would-be client can be provided with HTML email and/or PDF document delivery direct whilst on the call.
- Treatment Booking Line – centralise your treatment booking operations, including treatment up sells and promotion offers, appointment booking and card payment processing.
- Sales Order Lines - providing a single point of contact for clients wishing to purchase products following treatments or visits to your retail outlets.
By integrating with your systems, GoResponse can become part of the fabric of your operations, centralising information and giving you a 360 degree view of your communications.
Benefits:
- Lower operating costs through outsourcing peaks in demand
- Back office systems integration means joined up client support across your organisation & GoResponse
- Meet your customers’ expectations every time
Features:
- Efficient support request resolution
- Full 24x7 call/email response
- Real time reporting
- Simple to implement
- Specialist staff with extensive experience
- Solutions that evolve with your organisation
You can benefit from a company that wishes to partner with clients, rather than just be "another supplier". Perhaps you'll be surprised by the passion for your business that you'll experience.
To find out more,
call 0800 043 0443 or
contact us by email
or feel free to
chat online.
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