Waiting for your daily report of all your calls can be a frustrating experience. When many of today's innovations are centred around on-demand service, being disconnected can now be something relegated to the past.
LiveStream is the new innovation from GoResponse that puts you firmly back in the driving seat. Using any PC with internet access, you can log in 24 hours a day and see real time statistics and information about your calls.
GoResponse is committed to fostering trust through unprecedented levels of transparency with clients. With LiveStream you have access to raw, unfiltered data as soon as each call ends.
LiveStream is essential if you need to:
- Track the results of your marketing campaigns - "as it happens"
- Measure sales calls, conversion rates and average order values
- Manage teams or departments, and want to know about messages and clients' requests
- Respond to clients' queries about their support requests and follow up actions
The product is designed to provide you with both an overview and detailed information about your calls. Once you've logged in you can:
- See an instant overview of your calls - understand how many calls you've had, trends and see any changes that you need to manage
- Understand sales revenues and compare the average order value from call centre orders compared to other sales channels
- See detailed information about any call you choose.
Please see the "related info" section for more details.
|
