We are currently looking for people to work night shifts in our 24hr Call Centre. You must have a flexible approach to the hours of work as it is a requirement that training takes place during the day. This position involves handling mainly inbound calls however outbound calls may be necessary to complete the calls. Due to shifts all work must be completed and if it is not it must be handed over to the next shift with full details of the enquiry. You must be a strong team player and punctual. As this is part of a shift work working team any lateness will affect the person you are taking over from so punctuality must be 100%. You must have the ability to work under pressure.
Must have the following qualities/requirements:
Ability to type over 30 words per minute
Knowledge of using computer (basic level)
Familiarity with using the internet
Familiarity with using email
Good language and communication skills
Can drive as limited public transport to location
Previous customer service/callcentre or reception experience
Good spelling and Grammar
Our primary requirement is a commitment to deliver a first class service to our clients with excellent personality and attention to detail
In return you will receive a good comparable salary. We also have various achieveable bonus schemes and basic healthcare schemes.
We have modern pleasant offices set in a superb location with gardens opposite, swimming pool and gym on site.
If you feel that you have the qualities that we are looking for please respond by email on recruitment@goresponse.co.uk
Telephone Answering Service Operator
Reference:
web/Operator1
Salary:
£6.65 per hour
Location:
Sittingbourne
Start:
ASAP
Hours:
Full & Part-Time
Duration:
Temporary & Permanent
Description:
Vacancies for Operators
Are you a friendly, enthusiastic individual who enjoys a challenge and has a natural willingness to delight customers? We are looking to recruit committed individuals to handle inbound telephone calls in a modern friendly contact centre on behalf of our varied and stimulating range of clients.
Must have following qualities-
Ability to type over 30 words per minute
Knowledge of using computers (basic level)
Familiarity with using the internet
Familiarity with using email
Good language and communication skills
Live no more than a 10 mile radius of Sittingbourne in Kent
Can drive as limited public transport to location
Previous customer service / call centre or reception experience
Good spelling and grammar
We are offering full-time office hour work with overtime opportunities.
Our primary requirement is a commitment to deliver a first class service to our clients with excellent personality and attention to detail.
In return you will receive a good basic salary of £6.65 per hour. We also have various achievable bonus schemes and basic healthcare schemes.
We have modern pleasant offices set in a superb location with gardens opposite, swimming pool and gym on site.
If you feel that you have the qualities that we are looking for please respond by email on recruitment@goresponse.co.uk
Contact Centre Supervisor
Reference:
web/GoSupervisor
Salary:
£15,500
Location:
Sittingbourne
Start:
ASAP
Hours:
Full-Time
Duration:
Permanent
Description:
Supervisor
Are you motivated, enjoy a challenge, have good communication skills with a drive for continuous improvement?
You will report to the Call Centre Manager leading a team of inbound telephone operators providing a first class service to our clients.
Skills and responsibilities:
Excellent communication skills
Ability to analyse data
Good organisation skills with ability to manage shift rota’s
Adhere to company policies
Excellent motivator
Ability to identify training/development needs.
Lead by example
You must have at least 1 -2 years supervisory experience preferably in a call centre/office environment.
The role will be on a shift basis including evenings and weekends.
In return you will receive a competitive salary We also have various achievable bonus schemes and basic healthcare schemes.
We have modern pleasant offices set in a superb location with gardens opposite, swimming pool and gym on site.
If you feel that you have the qualities that we are looking for please respond by email on recruitment@goresponse.co.uk
