"The set up has gone well, I look forward to an equally good ongoing service relationship."
- Roger Dixon, Paraductus

24/7 Call Handling

Call on us – day or night

When lost calls mean lost business or disgruntled clients, you need a partner who’ll be there for you, day or night.  Peaks in demand cause endless operational headaches, and the ability to have calls answered late makes you stand out from the crowd.

Your answer to managing the demands on your capacity starts here.

We offer you low cost, flexible solutions that will automatically be available when you need them to handle your call overflow and out of hours service. Benefits include:

  • Seamless integration – your callers don’t realise that calls have been diverted; by seamlessly integrating with your systems the same functionality can be provided as if they’ve called into your main switchboard
  • Pay as you use – There’s no large overheads or retainers to concern you; for a low monthly cost you can have flexibility built in, just pay when you use it
  • Leading technology – delivers consistency of call handling and ability to integrate with your systems; coupled with full call recording for the complete audit trail

How Does It Work?
Simply divert your calls to us when you can’t take them (when the line is engaged or you don’t answer).

Your calls can be taken by experienced receptionists, who will take your messages and forward them to you by the delivery method of your choice – email or SMS. You can also choose that specific messages are delivered to different individuals.

Like to get started or find out more? Please call free on 0800 043 0443 or contact us by email or feel free to chat online.

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